Legal — draft
Privacy policy
How we handle the information you share with us through this website and when booking a groom.
Draft — needs legal review
This page contains standard placeholder language provided as a starting point only. It is not legal advice and has not been reviewed by an attorney. The Shih Shed should have a qualified Kentucky attorney review, edit, and approve this text before it is treated as the salon's finalized policy.
Last updated: placeholder date — set on approval.
Who we are
The Shih Shed is a dog grooming salon located at 320 Geri Lane, Richmond, KY 40475. You can reach us at (859) 353-8310 or Info@theshihshed.com.
Information we collect
When you contact us or request an appointment we may collect your name, phone number, email address, and details about your dog such as breed, age, coat condition, and handling notes. We may also collect basic technical information such as browser type and pages visited through standard website analytics.
Online bookings are handled by our scheduling provider, MoEGo. Information you enter in the booking widget is collected and processed under that provider's own privacy terms.
How we use your information
We use your information to schedule and prepare for grooming appointments, to contact you about your dog's visit, to answer questions you send us, and to keep records required for the safe care of pets in our salon. With your permission we may also send occasional service reminders or promotions.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate the salon and this website, such as our scheduling and payment processors, and where required by law.
Cookies and analytics
This site may use cookies and similar technologies to remember preferences and to understand how visitors use the pages. You can disable cookies in your browser settings, though some features may not work as expected.
Data retention and security
We keep client and pet records for as long as needed to provide grooming services and to meet our record-keeping obligations. We use reasonable safeguards to protect the information we hold, though no method of transmission over the internet is fully secure.
Your choices
You may ask us to review, correct, or delete the personal information we hold about you by contacting us at Info@theshihshed.com. You may opt out of promotional messages at any time while still receiving appointment-related communication.
Children's privacy
This website is intended for adults booking grooming services and is not directed to children under 13.
Changes to this policy
We may update this policy from time to time. The revised version will be posted on this page with an updated date.
Contact us
Questions about this policy? Call (859) 353-8310, email Info@theshihshed.com, or use our contact page.
Draft — needs legal review
This page contains standard placeholder language provided as a starting point only. It is not legal advice and has not been reviewed by an attorney. The Shih Shed should have a qualified Kentucky attorney review, edit, and approve this text before it is treated as the salon's finalized policy.